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* /default.ida?XXXXXXXXXXXXXXXXXXXXXXXX
The Code Red virus may have an impact on worldgroup systems 3.12 or less. While the worldgroup web server is immune to the virus' destructive powers (unlike IIS) when the system is probed by infected computers (you'll see the line above in your audit trail) some systems have reported that HTML/WEB users seem to have trouble logging in via the web. Terminal mode and Client/Server (wg manager) are not effected. In addition, if your bbs is dial-up only you will not be effected.
Worldgroup 3.13 are about 5 years old are no longer supported. Your solution is to either upgrade to the latest shipping verison of our software or examine your log files and deny access from the IPs that sent this to your server.

* Worldgroup and Windows XP. The Worldgroup Manager client will crash under XP but there is a fix. Give us a call at (301) 498-7797 and we'll send you what you need.

* FTP crash fix. Earlier versions of worldgroup had a bug hackers could exploit to crash your server. We have a patch for the latest version of wg. Give us a call.

* To download Worldgroup Manager For verifone ruby software, please contact verifone tech support.

* If your system is experience semaphore error and then crashing with error 128 (perhaps you are running a large number of moduels and games like Majormud) contact us for a new cw3220mt.dll.


Support Center Access Matrix

Access Type Access Method Availability Cost
E-Mail

support@netvillage.com

24x7
(Response varies)
Free
Forums Telnet: www.gcomm.com 24x7
(Response varies)
Free
Website http://www.gcomm.com/support/support.htm 24x7
(Instant access)
Free
FAQ http://www.gcomm.com/faq/faq.htm 24x7
(Instant access)
Free

In order to receive assistance, you must have your software registered. To register your software, you can e-mail sysop with your name, company name, address, phone and fax number, registration number, e-mail address, version, and user count.

Notice to customers sending email: All correspondence to the Support Center MUST include your product registration number AND version number. Messages not containing these will not be answered.


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